customer-service jobs in Thiruvananthapuram

Service Quality Welcome calling and onboarding Customers (100% of NTB A/cs of the Branch) 10... Management Mapped Book Customer meetings Coverage 5% NA NA NA NA CSO Portfolio Management Primary...

Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager...

Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager...

Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager...

guidance be able to take customer support calls effectively and efficiently following the SOPs...: Acts under very minimal guidance to achieve the following: Service Level Agreement (SLAs...

Strong communication and customer service skills Ability to work independently and prioritize tasks... / Service Desk Analyst with a fair understanding of ITIL framework and experience in providing end...

1-2 years of experience in customer service or support roles, preferably in tech or app... of mobile apps and social platforms is preferred. Familiarity with CRM tools and customer...

issues and resolutions Create and maintain application support service catalogue... monthly performance reports and publish to stake holders Handle critical customer escalations...

and collaborative Integration Developer to join our team for a leading healthcare customer in the..., specifically with member and provider service functions. Familiarity with cloud-native integration...

Optimises efficiency cost and quality. Influence and improve customer satisfaction Influence... understanding of the business problem being addressed for the client Learn more about the customer...

Presentation and planning skills Excellent customer service orientation and communication skills...

or Tourism management. No working experience is required. Good customer service, communications... service at all times and to report guest complaints or problems to supervisors if no immediate...

within area of expertise. Ensures IT requirements are met and service quality maintained when... Models Interface with Customer: * Proactively influence customer thought process Consider...

. Influence and improve customer satisfaction Set FAST goals for self/team; provide feedback... business problem being addressed for the client. Learn more about the customer domain...

great customer experience and ensure service SLA’s. Key responsibilities will be to help... develop, improve service management portfolio for customer implementation. The person...

to increase customer satisfaction, product availability, reliability, and the completion... Insight, Prometheus, and Grafana: service catalog metrics and recording rules for s 3. Log...

, Storage, Network, ITIL, Agile methodologies, Service Management, and NBFC customer environments..., and commercial metrics. Experience in managing PAN India accounts and overseeing third-party service...

involving internal and customer stakeholders. Outcomes: Drives adoption of well-established... transformation focusing on service improvements and value-adds; proposing innovative ideas to the...

within Data Cloud to improve service delivery and customer engagement. Enhance mobile data... into customer behaviour, enabling personalized experiences. Implement AI-driven automation...

for customer Skills and attributes for success Customer Service oriented - Meets commitments... this solution to achieve customer end state requirements. Provide near real-time analysis...