for-call-in jobs in Gurgaon

orientation and on-going training for call center personnel. On-going training classes include soft... of activities required to conduct new employee orientation and on-going training for call center...

and reports contact center performance against objectives and goals, i.e., quality, call volume... in a call center or customer service-related position in a service industry. Typically requires...

and reports contact center performance against objectives and goals, i.e., quality, call volume... in a call center or customer service-related position in a service industry. Typically requires...

WFM expertise and oversight. A thorough understanding of current real-time call delivery... future state requirements and real time best practices for the call centers Partner with the...

WFM expertise and oversight. A thorough understanding of current real-time call delivery... future state requirements and real time best practices for the call centers Partner with the...

Job Description COMPANY NAME- FOXTROT SOLUTIONS LLP Hiring for experienced US Technical Sales Executives for Inbound Process Expert In PPC calls Must have worked on Printer...

operational standards (Scrum, on call rotation) Develop KPI to measure and improve team efficiency...

operational standards (Scrum, on call rotation) Develop KPI to measure and improve team efficiency...

a screen reader and are having problems using this website, please call (800) 645-7484...

- Call potential customers from a given database or leads.- Introduce the company's products... Database- Update CRM or spreadsheets with customer information and call logs.6. Following Up...

phone Should be able to use basic CRM systems or call tracking sheets Ability to handle...

staffing allocation and availability of call center staff to achieve service level objectives... by projecting call volumes, call duration, and required staffing levels using current trends...

and analyze call logs to spot most occurring trends to prevent future problems Maintain and update... information and disclosures are given to clients before and after the call/email requests Avoids...

and guidelines Accurately process and record all incoming call and email using the designated tracking... messages appropriate to listeners and situations Follow up and make scheduled call backs...

team Provide 24/7 production support as part of the team's on-call rotation Work...

and analyze call logs to spot most occurring trends to prevent future problems Maintain and update... information and disclosures are given to clients before and after the call/email requests Avoids...

or reviewing code. You are happy to be on-call, though you aim to contribute to our software... in such a way as to limit or even remove the need for anyone to be on-call. You have 1 or more year...

and guidelines Accurately process and record all incoming call and email using the designated tracking... messages appropriate to listeners and situations Follow up and make scheduled call backs...

and NiceInContact to coordinate appropriate staffing allocation and availability of call center staff... drivers to determine required staffing levels by projecting call volumes, call duration...

to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... are given to clients before and after the call/email requests Avoids legal challenges...