in-call-center jobs in West Bengal

months and above desirable. Experience in call center will be an advantage. 7 Age 8... interaction and troubleshooting Document and analyze call logs to spot most occurring trends...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

their needs and recommend UPS products and services Performs pre-call analysis (e.g., research..., discusses complaints with UPS personnel (e.g., Business Development Manager, business center...

6 months – 3 years of experience in bulk hiring / bpo hiring/ sales hiring/telecaller/call... center/ customer support/ retail Good communication skills and interest in recruitment...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

and key responsibilities Responsible for the day-to-day supervision of a group of call center...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

with key Contact Center KPIs such as: Average Handle Time (AHT) First Call Resolution (FCR... Consultant, Tester Contact Center, AI-ML, & GenAI In this role, you will be responsible...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

interaction and troubleshooting Document and analyze call logs to spot most occurring trends... and after the call/email requests Avoids legal challenges by complying with service agreements...

. Strong understanding of sales methodologies, call center metrics, and customer lifecycle. Demonstrated...

months and above desirable. Experience in call center will be an advantage. 7 Age 8... interaction and troubleshooting Document and analyze call logs to spot most occurring trends...

interaction and troubleshooting Document and analyze call logs to spot most occurring trends... and after the call/email requests Avoids legal challenges by complying with service agreements...

-driven contact centers. Strong understanding of sales methodologies, call center metrics...

handling of all escalation cases forwarded from the contact center Ensure handling... are met as per targets · % Call back commitment being met · % undelivered shipments · Clearance of held...

handling of all escalation cases forwarded from the contact center Ensure handling... are met as per targets · % Call back commitment being met · % undelivered shipments · Clearance of held...