in-call-center jobs in Gurgaon

About Company: Yellow Calls is a fast-growing outsourcing call center providing top... to drive new client growth. About the Role As a BPO Call Center Executive, you will be the...

As a BPO Call Center Executive, you will be the first point of contact for our customers.../On-site) Position/Employment type: Full-time/Hybrid Experience: 1+ years in BPO, call center...

About Company: Yellow Calls is a fast-growing outsourcing call center providing top... to drive new client growth. About the Role As a BPO Call Center Executive, you will be the...

, and unallocated jobs across cities- Monitor calls (incoming, outgoing, missed) and reduce call drop...

Document and analyze call logs to spot most occurring trends to prevent future problems Maintain... information and disclosures are given to clients before and after the call/email requests Avoids...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

. Meet and exceed performance goals that include customer satisfaction, sales, call handling... of customer service experience, ideally in a contact center environment Graduate in any field...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

Responsibilities: Responsible for the day-to-day supervision of a group of call center associates...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

in a call center or customer service-related job in a service industry. One or more years...

of a customer project execution/application center -Project technical teams located spread among...' Community of Practice within her/his Execution Center, or globally within Technical Excellence...

. Scope and Environment : -Part of a customer project execution/application center -Project...' Community of Practice within her/his Execution Center, or globally within Technical Excellence...

administration team, call center and plan sponsor as needed. Provide ongoing support of operational...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

of Command Control Center with all application software & IT & Network with CCTV & Access Control... on schedule time. Breakdown call attend. Manage agreed SLA. Communicate with customer...

Operations Insights will deliver analysis of call center performance and customer satisfaction data... to assess call center-controllable processes that have an impact on customer satisfaction scores...