in-call-center jobs in Haryana

About Company: Yellow Calls is a fast-growing outsourcing call center providing top... to drive new client growth. About the Role As a BPO Call Center Executive, you will be the...

As a BPO Call Center Executive, you will be the first point of contact for our customers.../On-site) Position/Employment type: Full-time/Hybrid Experience: 1+ years in BPO, call center...

About Company: Yellow Calls is a fast-growing outsourcing call center providing top... to drive new client growth. About the Role As a BPO Call Center Executive, you will be the...

, and unallocated jobs across cities- Monitor calls (incoming, outgoing, missed) and reduce call drop...

and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems... Ensure all product information and disclosures are given to clients before and after the call...

in a call center or customer service-related job in a service industry. One or more years...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

of a customer project execution/application center -Project technical teams located spread among...' Community of Practice within her/his Execution Center, or globally within Technical Excellence...

, and reusability (e.g., pricing engines, agent assist call center) Design and implement integration...

. Scope and Environment : -Part of a customer project execution/application center -Project...' Community of Practice within her/his Execution Center, or globally within Technical Excellence...

administration team, call center and plan sponsor as needed. Provide ongoing support of operational...

for integrated solutions. Participate in migrations, capacity planning, and data center... On-call rotation for critical incidents. Flexible to work during off-hours for planned...

of Command Control Center with all application software & IT & Network with CCTV & Access Control... on schedule time. Breakdown call attend. Manage agreed SLA. Communicate with customer...

Operations Insights will deliver analysis of call center performance and customer satisfaction data... to assess call center-controllable processes that have an impact on customer satisfaction scores...

details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot... to clients before and after the call/email requests Avoids legal challenges by complying...

in the migration of legacy call center systems to modern omnichannel platforms. You’ll work... to troubleshoot end-to-end Call center applications including Chrome and Edge issues when interacting...

and analyze call logs to spot most occurring trends to prevent future problems Maintain and update... information and disclosures are given to clients before and after the call/email requests Avoids...

in designing and updating call flows using NICE inContact Studio. Support the development of IVR... of experience with NICE CXone or similar contact center platforms. Basic understanding of IVR design...

and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems... Ensure all product information and disclosures are given to clients before and after the call...

– passengers, customers, and colleagues – at the center of everything we do. We are guided... by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality...